# How to KYC: Step-by-Step

## Complete KYC Verification

To keep the iG3 Ecosystem secure and compliant with global Anti-Money Laundering (AML) regulations, **KYC (Know Your Customer) verification is required** before you can claim or withdraw your earned $TOPS tokens.\
\
iG3 uses **Blockpass** for KYC service, which includes liveness, ID verification, and wallet address connection.\
\
**Start Your KYC 👉** [**https://support.ig3.ai/kyc**](https://support.ig3.ai/kyc)\
\
**Who is eligible?**

1. Users must be at least 18 years old; and
2. Not from OFAC/UN-sanctioned countries, including Cuba, Iran, North Korea, Syria, Crimea, Donetsk People’s Republic, and Luhansk People’s Republic regions.

{% tabs %}
{% tab title="Processing time" %}

* Blockpass processing time: Up to 24 hours.
* iG3 processing time: We will notify via email.
  {% endtab %}

{% tab title="Submisstion Status" %}
You can check your submission's status in your Blockpass account. Details of status are included [here](https://help.blockpass.org/hc/en-us/articles/360059238613-What-is-my-KYC-application-status).\
For any KYC-related questions, please contact [Blockpass Help Center](https://help.blockpass.org/).
{% endtab %}
{% endtabs %}

## How to KYC: Step-by-Step

{% stepper %}
{% step %}

#### **Step 1: Go to the KYC link**

Link: <https://support.ig3.ai/kyc>
{% endstep %}

{% step %}

#### **Step 2: Start Identity Verification**

| <div><figure><img src="/files/wKVCIvWPDwuE9q6FY5sq" alt=""><figcaption></figcaption></figure></div> | <div><figure><img src="/files/O7KguWxmLah3MD3nYHaQ" alt=""><figcaption></figcaption></figure></div> |
| --------------------------------------------------------------------------------------------------- | --------------------------------------------------------------------------------------------------- |
| #1. Click "Verify with Blockpass"                                                                   | #2. Click "Start"                                                                                   |
| {% endstep %}                                                                                       |                                                                                                     |

{% step %}

#### **Step 3: Register for iG3 KYC Service**

| <div><figure><img src="/files/wop7x6BzV8PAfpSmNkcv" alt=""><figcaption></figcaption></figure></div>                                               | <div><figure><img src="/files/jwtGDg9zpeeaFZjbDDT8" alt=""><figcaption></figcaption></figure></div>                                                        |
| ------------------------------------------------------------------------------------------------------------------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------- |
| #1. Input your email to register for iG3 KYC Service. If you have previously created a Blockpass account, you should use that email address here. | #2. After you input your email, a "magic link" will be sent to your email. Click "continue registration" or copy and paste the magic link to your browser. |
| {% endstep %}                                                                                                                                     |                                                                                                                                                            |

{% step %}

#### **Step 4: Submit your ID**

| <div><figure><img src="/files/rflIkGRN9iIfr29sPy8M" alt=""><figcaption></figcaption></figure></div> | <div><figure><img src="/files/XydzmyMSxba8CNsqg9rV" alt=""><figcaption></figcaption></figure></div> | <div><figure><img src="/files/q5Bwfrf4jXD97LJKrUtZ" alt=""><figcaption></figcaption></figure></div>                                                       |
| --------------------------------------------------------------------------------------------------- | --------------------------------------------------------------------------------------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------- |
| #1. Choose your valid government-issued ID (passport, national ID, or driver’s license)             | #2. Input the country name that issued your ID                                                      | <p>#3. Launch your camera and take pictures of your ID following the instructions.</p><p>Make sure your ID is <strong>clear and not expired.</strong></p> |
| {% endstep %}                                                                                       |                                                                                                     |                                                                                                                                                           |

{% step %}

#### **Step 5: Enter your phone number.**

Go to the Phone number section and enter your phone number.
{% endstep %}

{% step %}

#### **Step 6: Connect Your Ethereum Wallet**

Go to the Ethereum Wallet section.

You can connect your wallet via the Wallet app or via WalletConnect.

{% tabs %}
{% tab title="Using Web Browser on Desktop" %}
**Direction 1: Wallet installed on Desktop:**&#x20;

Tutorial:

{% embed url="<https://player.vimeo.com/video/939427903>" %}

**Direction 2: Wallet installed on Mobile:**

**Tutorial for Android:**

{% embed url="<https://vimeo.com/940045232>" %}

**Tutorial for IOS:**\
(Please note that Chrome browser on iOS is not supported. Please use Safari for registration.)

{% embed url="<https://vimeo.com/939477860>" %}

{% endtab %}

{% tab title="Manually Enter Your Wallet Address" %}
If you encounter difficulties connecting your wallet via the web on your mobile device (Safari browser), consider employing the following alternative method to establish the connection.

*This instruction is for when you are required to provide and connect an Ethereum address and use Metamask. For other crypto addresses, i.e. Polygon, or Binance, you can also refer to this article to apply the same manual wallet connection procedure.*

If you have an issue when connecting your wallet, follow the instructions below:

| <div><figure><img src="/files/qqXL15M5I00A2XaDM2Tq" alt=""><figcaption></figcaption></figure></div> | <div><figure><img src="/files/T2X46lxEyzcdfn9lUCZJ" alt=""><figcaption></figcaption></figure></div> | <div><figure><img src="/files/NWrVgqnswteYT2BS7JhW" alt=""><figcaption></figcaption></figure></div> | <div><figure><img src="/files/hkoQ44UkjJjPSKIEvkF3" alt=""><figcaption></figcaption></figure></div> |
| --------------------------------------------------------------------------------------------------- | --------------------------------------------------------------------------------------------------- | --------------------------------------------------------------------------------------------------- | --------------------------------------------------------------------------------------------------- |
| #1. Return to this page and click "Unable to connect your wallet?"                                  | #2. Click "Continue"                                                                                | #3. Add your Ethereum wallet address                                                                | #4. Copy the message onlyOr click "Copy and continue"                                               |

| <div><figure><img src="/files/fQQOpiVSTsiVUWlv9qft" alt=""><figcaption></figcaption></figure></div>                                                                                                                                                                                                                                        | <div><figure><img src="/files/RX6CoCNi7xhaR2W8PsGd" alt=""><figcaption></figcaption></figure></div> |
| ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | --------------------------------------------------------------------------------------------------- |
| <p>#5. Open a new tab, access this link: <a href="https://etherscan.io/verifiedSignatures#"><https://etherscan.io/verifiedSignatures#></a></p><p><em>Or Polyon:</em> <a href="https://polygonscan.com/verifiedSignatures"><em><https://polygonscan.com/verifiedSignatures></em></a></p><p>Click "Sign message" on the top right corner</p> | #6. Select the wallet you want to connect                                                           |

At **#6**, there are 02 main directions to connect a wallet:

**Direction 1: Directly connect the wallet on the same device (Desktop or mobile phone)**

| <p><img src="/files/rN0nJDXJcPGL92piZmuj" alt=""><br></p>       | <div><figure><img src="/files/1TRvh6fswBC5aigCINEv" alt=""><figcaption></figcaption></figure></div> | <div><figure><img src="/files/hbT6320wI76UJ5hJAP54" alt=""><figcaption></figcaption></figure></div>                                                                       |
| --------------------------------------------------------------- | --------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| #7. Select Metamask and enter the password to unlock the wallet | #8. Connect your Metamask and ready to Sign Message                                                 | <p>#9. Once the Sign Message window opens, paste the message that you copied into your Blockpass profile and click "Sign Message"</p><p>Then click "Sign" on Metamask</p> |

| <div><figure><img src="/files/mX290CH5ZsYEPQUEoa5F" alt=""><figcaption></figcaption></figure></div>                                | <p><img src="/files/SQ4XIrG291wH7CzJOScu" alt=""><br></p>                                                  | <div><figure><img src="/files/ctp1y7AjqRsJQREYheY0" alt=""><figcaption></figcaption></figure></div>                                            |
| ---------------------------------------------------------------------------------------------------------------------------------- | ---------------------------------------------------------------------------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------- |
| #10. Copy the Signature Hash and click "Close"Do NOT click "Public" if you don't intend to publish the Signed Message on Etherscan | #11. Switch to the Blockpass tab to the current windowIf you haven't clicked "Copy and Continue", click it | #12. Copy the Signature Hash and paste it to your current window of Blockpass profileOnce done, click SAVE to complete your wallet connection. |

**Direction 2: Web browser on desktop & connect the wallet on the mobile phone**

| <div><figure><img src="/files/57My8h98YVXaQVYVowE9" alt=""><figcaption></figcaption></figure></div>                                 | <p><img src="/files/HOjGs2pTnwKTDS0xu29G" alt=""><br></p>                 | <div><figure><img src="/files/j3mMbQQiYKUlbuJdFtMp" alt=""><figcaption></figcaption></figure></div>                            |
| ----------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------ |
| #6. On the [etherscan.io/verifiedSignatures#](https://etherscan.io/verifiedSignatures#) tab, choose Wallet Connect to get a QR code | #7. Use Metamask app on your mobile phone to scan the QR code and connect | #8. Once the Sign Message window opens, paste the message that you copied into your Blockpass profile and click "Sign Message" |

| <div><figure><img src="/files/dIHAXpUM4DqU8HjEkyQ5" alt=""><figcaption></figcaption></figure></div>                                                                                                                        | <div><figure><img src="/files/eABTVpoObtMxVCEzycJr" alt=""><figcaption></figcaption></figure></div>                                | <div><figure><img src="/files/kyZVrkA6xtI557xT1nEa" alt=""><figcaption></figcaption></figure></div>                                                |
| -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------- | -------------------------------------------------------------------------------------------------------------------------------------------------- |
| #9. Check your Metamask on mobile, you will see a notification allowing you to Sign a messageAfter signing, the signature is shown in the [etherscan.io/verifiedSignatures#](https://etherscan.io/verifiedSignatures#) tab | #10. Copy the Signature Hash and click "Close"Do NOT click "Public" if you don't intend to publish the Signed Message on Etherscan | #11. Copy the **Signature Hash** and paste it to your current window of Blockpass profileOnce done, click SAVE to complete your wallet connection. |

{% endtab %}
{% endtabs %}
{% endstep %}

{% step %}

#### **Step 7: Take a selfie (liveness check)**

Go to the Selfie section and take a selfie. Follow the on-screen steps to take a real-time selfie for identity match.
{% endstep %}

{% step %}

#### **Step 8: Wait for approval**

You'll get an email once your KYC is verified.
{% endstep %}
{% endstepper %}


---

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